Assistant Director of Master's Student Support


Position Description:

Assistant Director of Master's Student Support
Full-time, 12-month, Exempt Position


Capitol Technology University, a nonprofit university located in Laurel, Maryland, seeks an Assistant Director of Master’s Student Support for the Office of Student Life, under the Assistant Vice President of Student Engagement and University Development. This position serves as the primary academic advisor and point of contact/support for Master’s level students.


The following are primary duties:

  • Maintain systematic and frequent interaction with approximately 150 Master’s students required to seek advising and maintain accurate and detailed records of student interactions
  • Assist Master’s students in selecting appropriate degree programs, developing educational plans to meet degree requirements, and building schedules to meet short term goals
  • Develop and disseminate a monthly newsletter for Master’s students
  • Assist in the development and implementation of Master’s student orientation and transition services·
  • Implement an early alert system for Master’s students
  • Serve as an advocate for Master’s students
  • Work closely with academic departments to develop plans in support of Master’s student enrollment
  • Coach adult students on academic success skills including time management, priority setting, and communication skills
  • Serve as the Advising Module Manager for the Student Information System – produce and review exception reports to support advising, produce and review prerequisite reports, and maintain degree requirement logic.
  • Support institutional and program assessment by developing reports to monitor retention and student success and by monitoring data integrity and collaborating with the database administrator to create views which facilitate these activities
  • Represent the Assistant Vice President of Student Engagement and University Development on the Student Information System Committee


The following are primary qualifications:

  • Master's degree required
  • Ability to communicate effectively both orally and in writing to a student population
  • At least one year in an advising, counseling or coaching role
  • Ability to maintain confidentiality
  • Strong writing, proof reading and editing skills
  • Ability to prioritize work, organize materials and tasks and meet deadlines
  • Interest in or understanding of the needs of adult students
  • Strong problem solving skills
  • Flexibility to meet the needs of a changing environment
  • Administrative experience
  • Event planning experience
  • Familiarity with Microsoft Word, Excel, Access and Outlook
  • Flexibility, dedication, initiative, and the ability to learnearn


  There are limited physical demands; however, this position requires sitting occasionally for extended periods of time,
  and repetitive motions for tasks such as operating a computer mouse and keyboard, and hearing and speaking on
  the telephone.   The candidate must be able to lift, pull, bend, grasp, and occasionally lift up to 20 lbs.


Capitol Technology University is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. As stated in our Equal Employment and Affirmative Action Policy, as part

of our commitment to a diverse and inclusive workforce, Capitol Technology University provides equal

employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion or similar philosophical beliefs, disability, marital and civil union status, age, genetic information, veteran status or any personal attribute or characteristic

that is protected by applicable local, state or federal laws.